📍 Toronto, Ontario  ·  Computer Engineering Technician · 2025

Saroj Neupane

Data Engineer ·  IT Specialist  ·  Cloud & Embedded
🔷 Data Engineering ☁️ AWS & Azure Cloud 🖥️ IT Support 🤖 Embedded / IoT 🐍 Python / SQL 🔌 PCB Design

I'm a Computer Engineering Technician graduate from Seneca College with 2+ years of hands-on professional experience spanning IT helpdesk support, data pipeline engineering, and cloud-native systems. I've worked at Seneca College (IT Help Desk Analyst) and Ekbana Technologies, giving me a solid foundation in enterprise IT and modern data infrastructure.

On the data engineering side, I architect and build end-to-end pipelines using Python, SQL, and AWS — ingesting, transforming, and serving data at scale. My recent work includes an AI-powered cloud autonomous engineering platform, a movie analytics pipeline processing thousands of records with ETL orchestration, and a high-throughput real-time data pipeline deployed on AWS. I hold 7 certifications including Cisco CCNA, CompTIA Security+, AWS, MS Azure, and Google IT Support.

📍 Toronto, Canada
🎓 Seneca College · 2025
💼 2+ yrs Experience
🏆 7 Certifications
📞 416-731-2534
2+
Yrs Experience
7
Certifications
4+
Projects Built
6
Tech Domains
Saroj Neupane — Data Engineer & IT Specialist, Toronto
Available · Toronto 🍁
About Me

Skills & Background

I'm Saroj Neupane, a Data Engineer and Computer Engineering Technician based in Toronto, Ontario. I build scalable data pipelines, cloud infrastructure, and embedded systems — bridging the world of hardware and modern software.

My 2+ years of professional IT experience at Seneca College and Ekbana Technologies gave me deep expertise in Level 1–2 technical support, Active Directory, Microsoft 365, and enterprise networking. My engineering coursework added PCB design, embedded C++/Arduino, and IoT development.

I hold 7 professional certifications and I'm actively pursuing data engineering and cloud infrastructure roles in Canada and remotely.

Data Engineering
Python / Pandas SQL / PostgreSQL ETL Pipelines Apache Airflow Kafka dbt PySpark Data Warehousing API Integration NumPy
Cloud & Infrastructure
AWS EC2 AWS S3 AWS RDS AWS CloudFront AWS IAM / Lambda Microsoft Azure Azure AD CI/CD Pipelines Docker
IT Support & Systems
Active Directory Microsoft 365 ServiceNow Jira Service Mgmt AnyDesk / RDP VPN Troubleshooting MFA / SSO Setup Endpoint Security Patch Management
Programming Languages
Python C / C++ C# Bash / Shell SQL HTML / CSS Flask OpenCV
Networking & Operating Systems
TCP/IP DNS / DHCP Wi-Fi Troubleshooting Wireshark Windows 10/11 & Server Linux / Ubuntu macOS
Hardware & Embedded
Arduino Raspberry Pi PCB Design OrCAD Vectorworks Oscilloscope / DMM Soldering Hardware Repair
🎓 Education
Computer Engineering Technician
Seneca College
Toronto, Ontario  ·  Graduated 2025
Data Engineering Cloud Computing Network Admin PCB Design IT Support
🏆 Certifications
🌐
Cisco CCNA
Networking & IT Infrastructure
🛡️
CompTIA Security+
Cybersecurity Fundamentals
☁️
AWS Cloud Practitioner
Amazon Web Services
🔷
MS Azure Cloud
Microsoft Azure Certification
🪟
MS Cloud Practitioner
Microsoft Cloud Fundamentals
🔧
Google IT Support
Google Professional Certificate
⚡
OrCAD Certification
PCB & Circuit Design
Career

Work Experience

2+ years of professional experience across enterprise IT support environments in Canada and Nepal.

IT Help Desk Analyst
Seneca College
📍 Toronto, Ontario, Canada
May 2024 – Jan 2025
  • Provided technical support to students, faculty, and staff via ticketing systems, phone, email, and remote tools (AnyDesk, Microsoft RDP).
  • Diagnosed and resolved Windows 10/11 and macOS issues — software installation, OS updates, application configuration, and performance problems.
  • Managed Active Directory accounts: password resets, account unlocks, group policy, and access permission changes across campus systems.
  • Administered Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) — login errors, sync failures, licensing, and mailbox configuration.
  • Troubleshot network and connectivity issues — Wi-Fi, VPN, TCP/IP, and IP configuration for both campus and remote users.
  • Documented all incidents and resolutions in ServiceNow / Jira; escalated complex issues following proper SLA procedures.
  • Maintained endpoint security compliance — antivirus updates, patch management, and phishing awareness guidance.
Environment: Windows 10/11, macOS, Active Directory, Microsoft 365, Azure AD, VPN, RDP, AnyDesk, TCP/IP, DNS, DHCP, ServiceNow, Jira, Zendesk
Junior IT Support Specialist
Ekbana Technologies
📍 Kathmandu, Nepal
Sept 2019 – Dec 2021
  • Delivered first-line technical support to end users — resolving hardware, software, email, and connectivity issues daily.
  • Logged, tracked, and updated support tickets in Jira Service Desk while maintaining SLA compliance and clear user communication.
  • Assisted users with email setup, M365 configuration, software installation, system access issues, and printer troubleshooting.
  • Supported mobile device management — configuration and troubleshooting for iOS and Android platforms.
  • Maintained endpoint security — antivirus updates, patch scheduling, and flagging suspicious activities.
  • Assisted senior engineers with hardware maintenance, system replacements, and cable management.
Environment: Windows, Microsoft 365, Jira Service Desk, Hardware Support, RDP, MDM
Work

Featured Projects

End-to-end engineering projects — AI cloud systems, data pipelines, robotics, and embedded systems.

🤖
★ Featured
AI · Cloud · Autonomous Engineering
Saroj AI Cloud Autonomous Engineering

An autonomous engineering platform powered by AI and deployed on AWS cloud infrastructure. Integrates machine learning models with cloud-native services for intelligent automation, self-healing workflows, and real-time decision-making across distributed systems.

Python AWS Lambda AWS EC2 / S3 AI / ML Models REST APIs Autonomous Agents CI/CD
↗ GitHub
🎬
★ Featured
Data Engineering · ETL Pipeline
Movie Analytics Pipeline Project

End-to-end ETL pipeline ingesting thousands of movie records from public APIs and CSV datasets. Multi-stage cleaning, enrichment, and aggregation layers feed a PostgreSQL warehouse, with a live Flask analytics dashboard for querying and visualization.

Python Pandas PostgreSQL ETL / ELT Flask Dashboard API Ingestion Data Cleaning
↗ GitHub
🔄
Data Engineering · Real-Time Pipeline
Data Pipeline Project

High-throughput data pipeline architecture for real-time ingestion, transformation, and loading. Features stream processing with robust error handling, retry logic, data quality checks, and live monitoring dashboards — fully orchestrated on AWS cloud infrastructure.

Python SQL AWS S3 / RDS Data Quality Stream Processing Monitoring Orchestration
↗ GitHub
🥅
Robotics & Embedded Systems
Automatic Goalkeeper Robot

Autonomous robot detecting incoming balls using ultrasonic and IR sensors. Arduino C++ firmware achieves sub-120ms reaction time through custom motor driver circuits and multi-sensor fusion. Full hardware design, wiring, and calibration from scratch.

Arduino C++ Ultrasonic Sensor IR Sensor Motor Driver Embedded Systems
👁 Demo ↗ GitHub

More projects on GitHub

All source code, documentation, and additional projects available on my public GitHub profile.

View GitHub ↗
📬 Get in touch

Let's work
together

Data engineering, cloud deployment, IT support, Python automation, or hardware design — I'm fully available for your next opportunity.

Connect with me

I respond within 24 hours. Open to full-time roles, internships, and freelance work in Canada and remotely.

GitHub
sarojneupaneofficial
LinkedIn
saroj-neupane
Gmail
sarojneupane114
Facebook
sarojneupaneofficial
Instagram
@sarojneupane_
📞
Phone
416-731-2534
✉️
Email
sarojneupane114@gmail.com
📍
Location
Toronto, Ontario, Canada
🎓
Education
Computer Engineering Technician · Seneca College
Send a Message
Have a role, project, or question? I'll reply within 24 hours.